In Episode 08 of GCC Wisdom Series, hosted by Atul Vashistha, we are joined by Rajeev Kapoor, Country Head & SVP, Curriculum Associates – India.
Drawing on his experience building and scaling GCC organizations, Rajeev shares practical lessons on the operating model decisions that create long-term impact, the shift from cost and volume to capability, speed, and outcomes, and how AI, talent, and leadership are reshaping GCCs.
The conversation offers a candid, experience-led perspective on the choices leaders need to make and the beliefs they may need to let go of as GCCs continue to evolve.
