India’s BFSI GCCs Are Evolving Fast — And So Are Their Talent Needs
India’s BFSI (Banking, Financial Services, and Insurance) Global Capability Centers (GCCs) are undergoing a fundamental transformation. From being largely operations-led back offices, they’ve now become mission-critical centers driving digital innovation, regulatory compliance, and customer experience.
As this evolution accelerates, certain roles are emerging as top priorities for hiring managers. Here are five of the most in-demand roles BFSI GCCs are chasing in 2025:
1. Risk & Compliance Analysts
Regulatory scrutiny has intensified globally, and BFSI GCCs are expected to ensure real-time compliance across jurisdictions. Risk and compliance professionals are now responsible for creating rule engines, monitoring regulatory change, and working with global audit teams.
In Demand: Professionals with exposure to automation tools and deep knowledge of global compliance frameworks.
2. Data Scientists – Fraud & Credit Risk
With fraud patterns becoming more sophisticated and credit models requiring real-time adaptability, GCCs are investing in data scientists who can build ML models, detect anomalies, and drive faster decision-making.
In Demand: Talent that can translate financial data into actionable insights for fraud detection and credit scoring.
3. Cloud Engineers – Digital Banking Infrastructure
As legacy systems get modernized, cloud-native talent is in hot demand. These engineers now architect secure, scalable cloud platforms that support everything from core banking to mobile apps.
In Demand: Skills in AWS, Azure, or GCP, with an emphasis on security, optimization, and uptime.
4. Product Business Analysts – Lending & Payments
The boom in digital lending and payments has made BAs with deep domain knowledge critical hires. They define user journeys, write specifications, and help translate business goals into tech deliverables.
In Demand: Experience in cards, credit, or digital payment-based products, combined with agile team exposure.
5. DevOps & Site Reliability Engineers (SREs)
New feature rollouts are happening weekly in BFSI platforms. DevOps and SREs are essential for ensuring production reliability, managing CI/CD pipelines, and enforcing security standards.
In Demand: Proficiency in Kubernetes, monitoring tools, and release automation frameworks.
Looking Ahead
As BFSI GCCs take on full-stack product ownership, the ability to blend domain expertise with tech fluency is becoming the industry’s most valued currency.
If you’re looking to grow your career in this space, these five roles can be your gateway to the future.
Stay tuned for the next edition in this series: Top 5 In-Demand Roles in Pharma GCCs.
