Backbase, the AI-native Banking OS company, has announced the expansion of its Development Center in Hyderabad, adding 30,000 square feet of office space in Hitech City. The expansion addresses rapid team growth: Backbase India has grown from fewer than 50 engineers in 2020 to over 600 today, making India the company’s largest engineering hub outside its Amsterdam headquarters.
Sri D. Sridhar Babu, Minister for Information Technology, Electronics & Communications,
Industries & Commerce and Legislative Affairs, Govt. of Telangana, inaugurated the
center.

The new space will house specialized engineering roles -UX, Full Stack Engineers, Data
Engineers, SDETs, Forward Deployed Engineers and Applied AI Engineers – across product
and platform development. Backbase chose Hyderabad for this growth because of the
region’s deep talent pool, cost efficiency, proximity to key customers, and access to
engineers who bring fresh thinking to complex problems.
“Banks want AI agents that finish the work, from the customer’s request through to a
governed outcome, with a record of every step,” said Jouk Pleiter, Founder and CEO of
Backbase. “That takes deep engineering, and our team in Hyderabad does a growing share
of it. Banks can rent AI models, but they cannot rent the accountability for what those agents
do, so we build the controls that let them keep it. This expansion gives us more capacity to
do that work.”

“We’ve scaled 10x in five years because we found the right people here,” said Surabhi
Sharma, Site Leader, Backbase India. “Our new center is about having the physical space to
keep building the team we need. Hyderabad gives us access to talent that’s hungry and
capable, and that matters for how we compete globally.”


