The next time you slip into your favourite pair of Levi’s, browse the latest Tommy Hilfiger collection, or shop at luxury retailer Neiman Marcus, there’s a good chance that some of the technology, digital experiences, and business operations behind those brands are being powered from India.
From AI and data analytics to digital commerce, supply chain, finance, and enterprise technology, Global Capability Centres (GCCs) across India are helping leading fashion and lifestyle companies innovate at scale. As the industry embraces digital-first retail and smarter customer experiences, India is becoming a strategic hub for the technology and operations powering global fashion.
Let’s look at six global fashion and lifestyle companies building these capabilities from India.
Gap Inc.: Bridging Fashion and Innovation
Headquarters: San Francisco, USA
Key Brands: Gap, Old Navy, Banana Republic, Athleta
India GCC Presence: Hyderabad
Gap Inc.’s Global Capability Center (GCC) in Hyderabad supports the company’s global retail operations through technology, digital product development, data and analytics, cybersecurity, finance, and enterprise services. Teams in India build digital commerce platforms, strengthen supply chain capabilities, improve customer experiences, and develop enterprise technologies that support Gap Inc.’s portfolio of brands worldwide. The centre plays an important role in accelerating innovation and enabling the company’s digital transformation strategy.
Focus:
- Digital Commerce
- Data & Analytics
- Enterprise Technology
- Cybersecurity
PVH Corp.: Fashioning Global Capabilities
Headquarters: New York, USA
Key Brands: Calvin Klein, Tommy Hilfiger
India Presence: Bengaluru (Global Operations Center)
PVH Corp.’s Global Operations Center (GOC) in Bengaluru brings together technology, enterprise operations, finance, and digital capabilities to support the company’s global business. Teams in India contribute across enterprise platforms, supply chain, human resources, sustainability, and data-driven business functions while collaborating with global teams to improve operational efficiency. The centre plays an important role in supporting PVH’s digital transformation and strengthening enterprise capabilities across its portfolio of brands.
Focus:
- Enterprise Operations
- Finance
- Supply Chain
- Digital Transformation
Levi Strauss & Co.: Weaving Digital Excellence
Headquarters: San Francisco, USA
Key Brands: Levi’s, Dockers
India GCC Presence: Bengaluru
Levi Strauss & Co.’s Global Capability Center (GCC) in Bengaluru supports the company’s global retail operations through technology, analytics, enterprise platforms, and business services. Teams in India contribute to digital commerce, enterprise applications, supply chain technologies, and data-driven solutions while collaborating with global functions across the company’s retail and e-commerce operations. The centre plays an important role in driving operational excellence and supporting Levi Strauss & Co.’s ongoing technology and business transformation initiatives.
Focus:
- Digital Commerce
- Enterprise Platforms
- Data & Analytics
- Supply Chain Technology
Abercrombie & Fitch Co.: Redefining Fashion Through Innovation
Headquarters: New Albany, USA
Key Brands: Abercrombie & Fitch, Hollister
India GCC Presence: Bengaluru
Abercrombie & Fitch Co.’s Global Capability Center (GCC) in Bengaluru focuses on engineering, enterprise operations, and digital capabilities that support the company’s global business. The centre brings together teams across platform engineering, quality engineering, human resources, and digital functions to strengthen business operations and customer experiences. It plays an important role in enhancing enterprise platforms and supporting Abercrombie & Fitch Co.’s long-term technology and growth strategy.
Focus:
- Platform Engineering
- Quality Engineering
- Human Resources
- Enterprise Technology
Neiman Marcus Group: Elevating Luxury Through Technology
Headquarters: Dallas, USA
Key Brands: Neiman Marcus, Bergdorf Goodman
India GCC Presence: Bengaluru
Neiman Marcus Group’s Global Capability Center (GCC) in Bengaluru enables the company’s global luxury retail business through technology, digital product development, data and analytics, and enterprise operations. Teams in India contribute to digital commerce, engineering, customer experience, and business technology initiatives that enhance omnichannel retail and operational excellence. The centre plays an important role in strengthening innovation and supporting Neiman Marcus Group’s strategy to deliver seamless luxury experiences across its brands.
Focus:
- Digital Commerce
- Product Engineering
- Data & Analytics
- Customer Experience
lululemon: Elevating Digital Retail Innovation
Headquarters: Vancouver, Canada
Key Brands: lululemon
India Presence: Bengaluru (India Tech Hub)
lululemon’s India Tech Hub in Bengaluru supports the company’s global technology and digital initiatives through engineering, data, and enterprise technology capabilities. Teams in India contribute to data engineering, performance engineering, data visualization, machine learning, and technology solutions that support the company’s digital platforms and business operations. The centre plays an important role in advancing lululemon’s long-term technology and innovation strategy.
Focus:
- Data Engineering
- Performance Engineering
- Machine Learning
- Enterprise Technology
India: A Strategic Hub for Global Fashion Innovation
As fashion and lifestyle brands continue investing in digital commerce, connected supply chains, and data-driven customer experiences, India’s capability centres are becoming an integral part of their global operating models. From enterprise technology and engineering to analytics and retail innovation, these centres are helping global brands innovate faster and deliver seamless customer experiences in an increasingly digital retail landscape.
