Enablers Corner
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Culture as a Catalyst: Insights from Deloitte India’s GCC Culture Sensing Report 2025
India’s Global Capability Centers are increasingly distinguished not just by scale, but by the cultures they build. Deloitte’s India GCC…
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Structuring Global Capability Centres in India: Models, Policies, and Practical Considerations
Global capability centres (“GCCs”) originated as offshore global in-house centres (“GICs”) initially within the Indian banking sector, primarily aimed at…
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The Next Wave of GCCs: Why Tier-2 and Tier-3 Cities Are Set to Lead
For decades, India’s Global Capability Centres (GCCs) have thrived in a handful of metros—Bengaluru, Hyderabad, Pune, Chennai, Mumbai, and Delhi…
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Beyond Tariffs: What the UK-India FTA Can Mean for GCCs in India
The recently concluded Free Trade Agreement (FTA) between the United Kingdom and India—described as the UK’s most significant bilateral agreement…
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Too Many GCCs Still Measured by Legacy Metrics Like Headcount or Cost savings: Publicis Sapient’s Monish Singhal
India’s GCC landscape is undergoing a dramatic shift. Once seen primarily as offshore delivery hubs, Global Capability Centers are now…
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The GCC Shift: Anuj Agrawal on India’s Evolving Work Culture
In the wake of rapidly evolving workplace dynamics and rising expectations around employee experience, culture, and purpose, the Global Capability…
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MeitY Readies Plan for Next Wave of GCCs, Tier-Two Centres Could Be in Focus
India is seeking to expand the footprint for Global Capability Centres (GCC) as the government seeks a put in place…
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Governance Issues Global Corporations Need to Check Every Time
As GCCs scale to newer heights, the mid-market heats up, and the number of these centres in India scales past…
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Navigating the Legal Labyrinth of India’s GCC Boom
In the global race for innovation and efficiency, India has emerged as the beating heart of the Global Capability Center…
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How Indian IT Services Companies Are Doubling Down on GCC-Focused Practices
A quiet shift is underway in India’s IT corridors. What was once a support function is now central to boardroom…
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