When a company sets up a new Global Capability Center, the decisions that matter most are often made long before the first employee joins.
Imagine Learning, the US-based education technology company, recently established its GCC in Bengaluru. In Episode 10 of GCC Wisdom, Leslie Curtis, EVP and CAO of Imagine Learning, shares the thinking behind that journey—from defining the centre’s mandate and aligning it with the US business to hiring the first 100 people, embedding AI capabilities, and building local leadership.
Hosted by Atul Vashistha, Chair & CEO of Aokah, this conversation looks at the GCC through the lens of an executive sponsor: the choices, assumptions, and organisational conditions that determine what a new centre is built to become.
In this episode
• Why Imagine Learning positioned Bengaluru as a global capability and product organisation
• What needs to align between the GCC and the US business for that mandate to succeed
• Why the first 100 hires matter and what should never be compromised
• How executive sponsorship and local leadership sustain ownership beyond setup
• What companies should rethink before establishing their first GCC
A candid, experience-led conversation on operating models, leadership, talent, AI, and the choices that determine how GCCs evolve over time.
Designed as a signal-led platform, ‘GCC Wisdom Series’ brings clarity to leadership conversations often crowded with opinion and abstraction. The series features bite-sized, experience-driven discussions that reflect how GCCs are being run, transformed, and scaled in real enterprise environments. Presented by Aokah.
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