Trends & Insights
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The Inflection Point: Why GCCs Must Outgrow Incrementalism to Thrive in an AI-First Era
For over a decade, Global Capability Centres (GCCs) have been the silent enablers of enterprise agility—quietly powering efficiencies, optimizing costs,…
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India Adds 2–3 New GCCs Every Week in 2025: A Pulse on the Momentum
India’s Global Capability Centre (GCC) ecosystem continues to expand at a rapid pace, with 2–3 new GCCs being added every…
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Evolution Revolution: Coopetition Beckons as IT Majors Eye Share of GCC Pie
HCL Tech announced last month that Kiran Cherukuri was being appointed as the head of the GCC business. Business daily…
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Charting A New Course for Global Tax Compliance: Deloitte Whitepaper
As MNCs face increasing regulatory complexity and rising expectations from tax authorities, the role of India’s Global Capability Centres (GCCs)…
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Mid-market GCCs Helping Change the Face of Indian Industry: Nasscom-Zinnov Report
Small is the new big for Global Capability Centres (GCC) in India, as mid-market companies are driving the change. Innovation…
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Understanding the Ripple Effects of New U.S. Tariffs on Global Capability Centers (GCCs)
President Trump’s latest tariff announcement—described as a “Declaration of Economic Independence”—has once again disrupted global trade dynamics. With a sweeping…
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Understanding Different GCC Sizes: Enterprise, Medium, Small, and Nano
Global Capability Centers (GCCs) have evolved from traditional back-office operations into dynamic hubs of innovation, digital transformation, and strategic value…
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From Back Office to Global Powerhouse: The Decade-Wise Evolution of GCCs
Over the past few decades, Global Capability Centers (GCCs) have transformed from cost-centric back offices to strategic innovation hubs. Their…
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Agentic AI and Global Capability Centers: A New Era of Intelligent Automation
Global Capability Centers (GCCs) have undergone a significant transformation over the past two decades. Once considered offshore cost centers handling…
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Decoding GCC Terminology: Essential Jargon You Need to Know
The Global Capability Center (GCC) ecosystem has grown into a critical pillar of global business operations, spanning industries like BFSI,…
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