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Trends & Insights
Agentic AI and Global Capability Centers: A New Era of Intelligent Automation
Global Capability Centers (GCCs) have undergone a significant transformation over the past two decades. Once considered offshore cost centers handling…
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Trends & Insights
Decoding GCC Terminology: Essential Jargon You Need to Know
The Global Capability Center (GCC) ecosystem has grown into a critical pillar of global business operations, spanning industries like BFSI,…
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Pharma and Healthcare
Pharma GCCs: Driving Innovation Beyond Drug Development
Global Capability Centers (GCCs) in the pharmaceutical industry have evolved significantly over the past decade. Once primarily focused on back-office…
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Automobile & Aerospace
From Manufacturing to Digital Innovation – The Global Transformation of Aerospace GCCs
Global Capability Centers (GCCs) in the aerospace industry are undergoing a significant transformation. Traditionally focused on manufacturing support and maintenance…
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BFSI
BFSI GCCs – The Backbone of Financial Innovation in a Digital-First World
The Banking, Financial Services, and Insurance (BFSI) sector has undergone a major transformation, with Global Capability Centers (GCCs) evolving from…
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Trends & Insights
Best Sourcing in GCCs – The Future of Smart Global Operations
Global Capability Centers (GCCs) have moved far beyond their traditional role of cost arbitrage. Today, they are innovation hubs driving…
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GCC Consulting
The Enabler Ecosystem: Driving the Success of Global Capability Centers
Global Capability Centers (GCCs) have evolved far beyond their initial role as cost-efficient back offices. Today, they are strategic hubs…
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Trends & Insights
The Future of STEM Careers in GCCs: Top In-Demand Roles Across Industries
Global Capability Centers (GCCs) have evolved from traditional back-office operations to dynamic hubs of innovation, R&D, and strategic development. This…
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GCC Consulting
Embracing Change: How Indian IT Companies Can Thrive in the Evolving GCC Landscape
The Global Capability Center (GCC) ecosystem is transforming, moving beyond its traditional role as a cost-effective ‘insourcing’ model to become…
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Trends & Insights
Top 5 Challenges Facing GCCs in 2025—And How to Overcome Them
Global Capability Centers (GCCs) have evolved far beyond their origins as cost-saving units. Today, they are strategic growth engines, driving…
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