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Retail & E-commerce
Driving the Future of Last-Mile Logistics: How Retail GCCs Are Powering Global Delivery Innovation
When your online order arrives faster than you expected, there’s a good chance a Global Capability Centre (GCC) was involved…
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Leaders Hub
Anzy of Guidewire on How India’s Insurance GCCs Are Powering the Next Wave of Innovation
We invited Mohammed Anzy S, Vice President and MD of Guidewire India, for an exclusive Q&A to share his perspectives…
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Legal & Regulatory
Beyond Tariffs: What the UK-India FTA Can Mean for GCCs in India
The recently concluded Free Trade Agreement (FTA) between the United Kingdom and India—described as the UK’s most significant bilateral agreement…
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Community
Celebrating Workplace Excellence: Inside the GCC Workplace Awards 2025
In India’s rapidly maturing Global Capability Centre (GCC) landscape, recognising workplace excellence isn’t just ceremonial—it’s catalytic. As GCCs evolve from…
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Featured
The Inflection Point: Why GCCs Must Outgrow Incrementalism to Thrive in an AI-First Era
For over a decade, Global Capability Centres (GCCs) have been the silent enablers of enterprise agility—quietly powering efficiencies, optimizing costs,…
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Trends & Insights
India Adds 2–3 New GCCs Every Week in 2025: A Pulse on the Momentum
India’s Global Capability Centre (GCC) ecosystem continues to expand at a rapid pace, with 2–3 new GCCs being added every…
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News and Updates
Inside the Room: Key Takeaways from CII’s Inaugural GCC Business Summit in New Delhi
The Confederation of India Industry (CII) hosted its inaugural national-level GCC Business Summit in New Delhi on July 14th, marking…
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By Invitation
Too Many GCCs Still Measured by Legacy Metrics Like Headcount or Cost savings: Publicis Sapient’s Monish Singhal
India’s GCC landscape is undergoing a dramatic shift. Once seen primarily as offshore delivery hubs, Global Capability Centers are now…
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Pharma and Healthcare
Product Development Set to Leap Ahead for Pharma GCCs
Traditional drug discovery—combining chemicals, testing in labs, and conducting animal and human clinical trials—has been slow and resource-intensive. Only a…
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HR and Staffing
The GCC Shift: Anuj Agrawal on India’s Evolving Work Culture
In the wake of rapidly evolving workplace dynamics and rising expectations around employee experience, culture, and purpose, the Global Capability…
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